Your AI dispatcher picks up on the first ring.
It answers in your company's name, asks the same questions your office would, and books the job straight onto your board. Nights, weekends and holidays included.
- Asks every question for tows, roadside, moves and fleet service
- Flags emergencies, like a child locked in a car or a car on the highway shoulder
- Quotes from your own price list, and texts a quote when they're not ready to book
- Hands the call to you when a caller asks for a person
Talk to the agent right now.
It runs in your browser using your microphone, so there's nothing to dial. Call it the way your customers would.
Prefer your phone? Call +1 (443) 806-9343
The same questions
your best dispatcher asks.
It uses the same job form as your office. It can't book a job until every must-have answer is in, so nothing important gets missed. Safety questions are always asked.
Tow Light & heavy-duty
- Where is the vehicle, and where is it going?
- Is it in a dangerous spot, like a highway shoulder?
- Year, make, model, colour and plate
- Why does it need a tow?
- Vehicle size and drivetrain (AWD, 4x4)
- Will it roll and steer? Are the keys with it?
Roadside Jump, lockout, fuel, tire, winch-out
- Lockout: is a child or pet locked inside?
- Jump start: what happens when they try to start it? Electric or hybrid?
- Fuel: which fuel and how many gallons?
- Flat tire: which tire, is there a spare and a wheel-lock key?
- Winch-out: stuck in what, how far from the road, damaged or on its side?
Move Local moves
- Move date and arrival window
- Moving from and to: home type and size
- Floor, stairs, elevator and truck access at both ends
- Loading, unloading or packing
- Special items like pianos, safes or pool tables
Fleet service Business fleets
- Company contact name and phone
- Unit number, VIN and odometer
- PO or work order number
- What service it needs, and is it drivable?
- Out of service right now? When is it available?
Answers marked in orange turn the job into an emergency: it jumps to the top of the board and owners and dispatchers get a text.
2:14 AM. A car dies on I-285.
Here's what happens next.
- 2:14AI agent
The phone rings and gets answered
Your AI agent picks up in your company's name, asks where she is, what she's driving and if she's somewhere safe. She's on the shoulder, so the job is flagged as an emergency.
- 2:16Customer
She gets her job number by text
The job is on your board before she hangs up, with her answers, the address on the map and a price from your own price list.
- 2:16Owner
You get a text, because it's an emergency
Owners and dispatchers get an alert for emergencies only. Everything else waits quietly on the board.
- 2:18Dispatcher
One drag gives it to the nearest driver
Dispatch44 ranks the drivers on shift by distance and by the truck the job needs. The driver gets a text with a link to the job.
- 2:20Driver
The driver taps "I'm on my way"
The customer gets a text with the arrival time and a live tracking link. No more "where's the truck?" calls.
- 2:41Driver
On scene, photos, work started
Each tap is saved to the job's timeline with who did it and when. Photos of the car are attached to the job.
- 3:05Customer
Signed, paid and thanked
She signs on the driver's phone, the card payment is recorded, and she gets a thank-you text with a link to leave you a review.
- 8:00You
You wake up to a paid job
The call recording, transcript, timeline and payment are all on the job. The reports already count it.
Read it, hear it, check it.
Every call the agent takes is listed on the Calls page, with what happened and the job or quote it made.
- A short summary of each call, and the full transcript.
- Listen back to the recording. Callers are told the call may be recorded.
- Search by name, phone number or words in the call summary.
- Weekly numbers: calls answered, jobs booked, average length and missed calls.
Not every call is a job.
Every call still counts.
Wants a person
The call can be passed to your phone.
Only wants a price
It gives an estimate from your price list and can text a quote with an Accept button.
Hung up early
The caller lands on your Win Back list and gets a friendly text back.
An emergency
It's booked as an emergency and the owner and dispatchers get a text right away.
More than an answering service.
Cheaper than a night dispatcher.
| Answering service | Night dispatcher | Dispatch44 | |
|---|---|---|---|
| Answers every call, day and night | Yes | Only on their shift | Yes, every night |
| Books the job, not just a message | Takes a message | Yes | Yes, onto your board |
| Quotes your own prices | Rarely | Yes | Yes, from your price list |
| Texts back missed callers | No | If they remember | Yes, automatically |
| Live map of your trucks | No | Separate tool | Built in |
| Driver app, tracking links, invoices and reports | No | Separate tools | All included |
| Every call recorded and summed up | Sometimes | No | Yes, with transcripts |
About the agent.
Will my customers know they're talking to an AI?
What if the AI can't handle a call?
Can I keep my business phone number?
What happens to calls that come in at night?
Does it give prices on the phone?
How many calls can it take?
Hear it answer
in your name.
Start your 7-day free trial. Our team trains the agent on your services and your prices for you, free, so it answers like it works for you.